Refunds are available within 14 days starting on arrival of the purchase. Prior to return please contact us at 1-877-947-7627 or Initial shipping fees and all costs on returns are the customers responsibility. After inspecting to ensure all items are unused and in perfect condition, payment will be refunded. Please send all returns to the address below. 

Börner USA LLC

6391 Walmore Road
Niagara Falls, NY

Phone.: 1-877-947-7627

In order to meet the deadline for cancellation it is sufficient that you submit your correspondence to exercise this right before the deadline.